Frequently Asked Questions (FAQs)

1. How can I get projects to work from home? OR How can I get projects to start from my small data entry office/cyber café/computer shop or with small setup of up to 10 employees? OR How can I get projects to start from my own BPO?

   You'll have to contact your nearest business partner (authorized by worwid.com) listed on "contact partners" page of company website. He/she will help you to sign-up for getting work and then he will also give you training about work. You'll have to provide your contact details & bank account information where you would like to receive the billings. For such, you'll have to pay their consultancy fee.

2. What's the process to associate directly with worwid.com to promote this business?

   Please drop your inquiry at info@worwid.com one of our company representatives will contact to you accordingly.

3. How genuine your work are?

   We can not comment on this ourself, you've to verify the process yourself. We can only comment about how the best we can help you for completing the process more accurately, read below:
   A. We are not forcing to work on BAD files: If you have received the low quality images to type then you can replace those with new work. Many other providers doing this to make your accuracy down for low or zero paymen.
   B. We want to work done anyhow: We allowing you to use conversion software for extracting the text from provided images. Many other providers binding you to use of software because they do not want you to achieve high accuracy.
   C. We offering Money Back policy: We allowing you to cancel the agreement within specified period to get refund of 60% of deposited consultancy fee. Consultancy is not everything for us, we want you to work with your sastisfaction and keeping door open to quit if you are feeling that job is not doable.
   D. It's not a ROTATION of data: The data we are providing is not available on internet or anywhere in soft copy. Many other vendors are still using old data and free data to cheat your money only.
   E. We are not duplicating: Once we completing the QC of submitted work, we never re-issuing same work to anybody even accuracy report is below minimum desired accuracy. This is because... once we are having soft copy of raw images we are just refining the data from internal resources, doing further proof reading internally and compling in desired format. Your higher accuracy on submitted work is reducing our labor on filtering the data, and we paying that reduced cost to you.
   F. Refundable Consultancy: If you are working satisfactory in continuous two submissions then we are paying the performance bonus equal to consultancy fee you paid for taking this job.
   G. We've earned reputation: You'll never find any complaint about "accuracy report is late or not provided" or "billing amount not paid as per accuracy report" or "accuracy report is wrong as per submitted work" or "any unsolved dispute with company".
   H. Contract/Documentation: We signing contract agreement for the period of one year to giving you regular work and related billing as well. You may use that as a legal document in case of any dispute, we are never denying about any commitment we are doing in written in our agreement.

4. What is the complete process of work? What is the use of this kind of conversion work?

   1. We are having a huge number of image files which was created from software to use in e-books and flip books, but, somehow we lost the soft copy of data for which these images was created.
   2. We want this data back in format of printable book and e-book as well, for such... we are having task to change them into the soft copy of these images, and then this will be using further to refine and compile for desired purpose.

5. Why company is spenting Rs 25000/- for getting conversion of one book or 250 pages, even book is not costing for more than Rs 1000/- ?

   1. This project is having capacity to get such high payment because this project is really require your effort for which you'll be really deserving this high payment.
   2. And finally, books are always reading by over one lakh of readers. If we are setting Rs 5/- for the cost of reading the book then still it's collecting revenue of 5 lakh from one book for which expenses is less than one lakh to get digital format.

6. What are the challenges of work?

   1. We require strong accuracy in typed/converted data for which we paying 6-7 time higher than the normal typing or proof reading rate of one page.
   2. All content is case sensitive; "The" and "the" are not same.
   3. Provided work is specific to target oriented, you'll have to complete the work within given timeline.
   4. No re-work or time extension allowed.

7. It seems images of Image Conversion Process are computer/software generated, what this means?

   Yes, you are correct. Few year back the typed material (soft copy of data) was collected on single place and images was created in form of flip books (a format of e-books), different stylish fonts was used in images to make flip book attractive. Yeah, that was a bad concept and before taking any further step... due to some accidental crash of server... all the soft copy removed from server. Now, we are only having raw images, which cannot be use to distribute everywhere as e-book. So, we again require soft copy (with full accuracy - 100% copy of images) of these books so that we can re-create another format of e-books.

8. I found some pages duplicate in different font styles in your Image Conversion Process, what this means?

   As we clarified in above point that pages was created intensionally in various font styles for atractive presentation in filp book, some times... creator applied various fonts on same page for testing purpose. We've already tried best to remove duplicate pages, but, it's very hard for us to identify and remove all duplicate pages from such huge collection. So, you'll might get occasionally some page duplicated in various fonts. But, do not worry about that, we'll pay you for your work as per accuracy.

9. I believe desired accuracy in Image Conversion Work is unachievable?

   Certainly YES & certainly NO, actually... partially agree with you. Image conversion work that we offerring are obviousley unachievable in major cases if you processing this work manually (manual typing and all). But, it's achievable with the help of OCR and keening or proof reading utilities. That's the reason we are allowing you to use all kind of software for completing this work to give our desired accuracy.

10. If, yes, then what's the success ratio in your image conversion work?

    approx 10% of new assignment are not submitting back to us, either they failing or they taking refund by cancelling the agreement. approx 25% submissions are coming under 100% rejection parameters. approx 25% submissions are getting less than 50.1% accuracy. Only remaining 40% submissions achieving the 50.1% or above accuracy. And only 5-10% submissions coming with 80.1% or above accuracy.
    Now, you already aware about your resources and man power, and download sample pages from our download page to check yourself on which percentage you are coming.

11. Are you providing any flexibility of converted/typed pages?

    Certainly yes. We understand that if you using and 3rd party OCR or manual typing then you'll be facing some common problem like below:
    
    1. Not able to recognize punctuations, i.e. periods "." replacing with comma "," OR comma "," is replacing with period "." OR few more similar cases
    2. While manual typing typist may press multiple spaces between two words
    3. Many time operator is comfortable to type accurately but don't know anything about HTML coding
    So, don't worry for this all...
    1. We are not treating wrong punctuations as error.
    2. We are not treating multiple spaces between two words as error.
    But, we'll not compromise with quality we needed, so, you've to pay 100% attention on other quality parameters we are having.

12. If, this process is genuine then why consultancy charges is involved?

    Company is having huge data (collection of more than 75000 books (over 30 million pages)) to be get converted with high accuracy. And company is investing the amount somehow for the processing of this project. Company knows that desired accuracy is toughest part of this project, thus, if company will keep distributing the work without upfront then it'll increase the company's investment and it may lead to loss in project. The collection of data is very huge and can not cover by 50-100 or 500 persons. Thus, company has formatted a structured sales team to distribute this work and company is allowing them for charging consultancy fee to distribute this work. Company is taking some part of collected consultancy to recover/maintain company's investment and losses if happen any. Apart of this... whatever the consultancy you paying to us is 100% refundable to you if you submitting continuously 2 submissions as per our desired accuracy.

13. Can I get work without any advance payment/upfront or consultancy charges?

    Company can give you demo work without payment and will generate the accuracy report on submitted demo work, so that you judge about your performance to decide to enter in this project. But, you cannot enter in our project without consultancy.

14. What the security I will get for the consultancy amount I am paying? Can I get Bank Guarantee or Letter of Credit against the billing of work I will submit?

    Company's authorized business partners will sign an agreement with you as a individual company/firm/person, and the agreement using for this signup between you and our business partner can be use as a legal document in any dispute. You should take care yourself about consultancy you are paying to our business partner. Providing letter of credit or bank guaranty to you will depend on the terms & conditions between you and business partners and willingness of business partner. So, you'll have to discuss this with youe chosen business partner.

15. Is there any "money refund policy"?

    Yes, if you feeeling that this JOB is not doable in said time then you can request to cancel the agreement within 10 calendar days from issuing date of first work/job to you. In this case, company will allow you to get refund of 60% amount of your deposited consultancy charges.

16. I am not much good in typing or proof reading and not confident about my performance, so, can I take risk unless I can not bear the loss? Should I take chance to invest money?

    No, it's highly recommending to you to do not invest for this work. And the persons who failing to get accuracy in two attempts are strongly recommended to quit and do not invest more. That's the reason we are not allowing to renew JOB more than two time. It's highly recommended to do not invest from loan or credit in this images proessing work or not even in any other non-voice BPO process.
    Kindly visit at "Why Non-Voice Project Is Not For Everyone?" by clicking here.

17. I don't have sufficient money in my pocket to invest but quite confident on my performance and I am needful. Can I get work without paying anything?

    If you are a home based user and you can submit demo work with desired accuracy then company can give you work without any charges (or upfront), but, consultancy charges will be deducted from your billing.

18. Will I get continuous work immediate after submission or I will have to wait til accuracy report for getting continue work?

    You can get next workload within 24 hrs after submitting the work (without waiting for accuracy report on submitted work), but, you will have to drop an email to get next workload.
    Remember, this continued work will accepting only if accuracy of previous submitted data will be positive.
    But, if, the accuracy of previous submitted work will be coming under rejection or below desired accuracy then on-going related assignment will be accepting under RNEWAL and thereafter, continue work will be releasing only after accuracy report with equal or above desired accuracy.

19. When I will get paid for submitted work?

    Billing amount (as per accuracy report) will be wired within 3 working days after placing accuracy report.

20. What will happen once agreement period will end?

    Agreement can be renewed for further, but, it'll depend on availability of project.

21. What will happen if my agreement will be terminating due to some reason mentioned in agreement?

    You'll not be eligible more to get work and refund of any deposited amount. You'll get chance to work once more time with free renewal and then two more time by paying renewal charges.

22. How & when I can renew my agreement?

    Contact with provider of your work, pay the renewal consultancy fee to him and thereafter you'll get continued work. If agreement is terminating due to low accuracy, rejection criteria or failed submission then you can renew your agreement two more time to get continued work.

23. What will happen to ongoing work (if any) if I am getting negative accuracy on previous related work?

    If work is rejecting due to low accuracy, rejection criteria or failed submission then this leading your agreement for termination and you can renew your agreement one more time to get continued work.

24. Is there any option to replace the work?

    Yes, if you received files that are not opening or not readable at your end then you can request via email to re-issue the new work with new submission date/time.

25. Can I get help for unrecognized text or special character on provided data/image?

    Yes, just send an email at support@worwid.com with image and line number where you are not able to recognize the text. We will send the typed character, word or line. Then you just need to copy & paste in your created HTML file.

26. Can I get common font on provided image?

    No, we are also having a random collection, we do not have any control over here. It has to be use at it is.

27. Punctuations are very confusing in many images, what is the best way to deal with it?

    If punctuation is not readable or confusing in image then you may ask at support@worwid.com or can type as per your common sense. i.e. replacing comma with period or replacing colon with semi-colon will not count as an error, because wrong punctuations are not in under penalty, but, you'll have to take care about proper spaces with words, do not merge and do not break.

28. What is the method of accuracy measurement? Is it per page or per assignment?

    We assuming 100% accuracy on submitted assignment and then cross checking the submitted data for various errors, if found, then it's leading penalty on your accuracy. i.e. if there is a penalty of 1.5% on each spelling errors and you left 10 spelling mistakes on complete assignment then your measured accuracy will be 100 – 10 * 1.5 = 85%

29. What is the process of work submission in TIF Image Conversion?

    You will get image files in ZIP folder with name something like OEBS38XXXXX.ZIP, extract this folder and start your working on HTML files, after finishing the work. The all 250 HTML files should be change back to ZIP folder with same name OEBS38XXXXX.ZIP Then finally submit the completed data in zip folder on provided email address. The subject of this submission email should contain JOB ID. i.e. Sub: "SUBMISSION OF JOB ID OEBS38XXXXX BY VIPUL"

30. What should I do for getting better accuracy in TIF Image Conversion work?

    If, you are working on TIF Conversion process then try to use some OCR software to save time on typing and spent more time on proof reading. You may use itesdatacorp.co.in for getting paid conversion. Or, you may train your own conversion software to get conversion at your end without any extra investment. You may find various custom free OCR here Cursive Font Recognition Ocr. Click here for more details about tips & tricks of proof reading.

31. If, I am failing to submit the provided work within same time, then, can I get extension to submit the same work?

    No.

32. If, my accuracy is coming below desired accuracy, then, can I get chance to re-work on same work?

    No.

33. Can you give us short comparision with other providers?

    Umm... we can not comment on working of other providers. But, here we are giving a short chart, read this FAQ page carefully and fill second column as per offer of other provdier and then decide yourself:
    
    

    Our Offer	Other’s Offer
    We are offering 15 calendar days + extra days of national leaves.
    Consultancy divided in two part 3400/- to be deducted from billing and rest payable advance
    Continue work can be requested instead of long waiting for QC report
    Potential earning of month on one seat is 50,000/-
    We are allowing to use any kind of software/tools and tricks to achieve the best possible accuracy
    Penalties on mistakes not counting with ceiling formula, it's based on per mistake.
    We are giving bonus on giving 92.51% accuracy in continues two times during agreement. This bonus amount will equal to 100% deposited consultancy.
    Our payout is based on per assignment (not per page) means… if you getting 20-30 images non-readable then we allowing you to submit remaining 220-230 html files and paying you billing without deduction of 20-30 images
    No complaint yet regarding delay of workload, accuracy report, and billing.
    Can as doubt of image by dropping email at support@worwid.com We are replying in 6 Hrs approx.
    Rest… please compare the agreement
    Now, decision is yours only

34. I've taken the work from consultant of worwid.com but his/her name is not listed anywhere on company website. Is there any risk for me?

    Yes, company will not take any responsibility here. Neither for providing the work nor accepting the work nor generating the report nor releasing the billing amount nor helping to reimburse any kind of losses and investment.

35. Where I can post complaint about any fraud done with me from authorized business/Sales partner of worwid.com?

    Download the complaint form from this link http://www.worwid.com/downloads/Claim_Form.pdf and send at complaints@worwid.com company representative will get back to you within 7 working days for resolution of dispute.

36. Who will responsible for losses of mine due to fraud done with me from authorized business partner of worwid.com?

    If you have taken the work through our authorized business partner who is listed in our website page http://www.worwid.com/worwid-contact-partners.asp then worwid is taking responsibility for providing the workload and related billing til expiring/terminating the agreement. Company will help you to resolve all the matter, but company will not take any guarranty for recovering your investment done with business partners. Your claim must not be against the agreement signed by you. If you've taken the work without signing the agreement then you will not be responsible for any claim in any case or situation.